Shipping & Returns
DELIVERY
We will not charge you postage for orders over EUR 70.00 including VAT. For orders less than EUR 70.00 including VAT, we charge delivery in Slovenia and packaging in the amount of EUR 4.50, regardless of the weight, quantity or value of your order. Most products leave our warehouse the next working day after receiving the order. It may happen that the product you ordered has just gone out and is no longer in stock. In this case, we will inform you about the estimated delivery date via email or inform you in some other way about the progress of the order.
Resending
If you do not pick up the shipment, we charge for the return and resending of the shipment, according to the price list of Pošta Slovenije (€7.40).
Refusal to accept shipment or unclaimed shipment
In the event that you do not accept the shipment or refuse to accept it only, you are obliged to cover the costs incurred. In the case of a larger order, we will inform you separately about the delivery time. Delivery outside Slovenia will be charged separately.
RETURNS & EXCHANGES
In accordance with the legislation, the consumer has the right to withdraw from the sales contract within 15 days in contracts concluded at a distance.
The buyer is responsible for the direct cost of returning the goods.
Exchanges are only possible for products in unopened original packaging.